Why can’t the other person hear me?

Hitron BVW Modem

If you can call another number and they answer but can’t hear you this is usually a hardware fault with the unit. Similarly if someone calls you and you can’t hear them it’s likely due to a faulty unit.

To be certain we ask that you test using a different handset. If the problem is still there with a different handset then we will need to send you a new phone modem. Please contact permaNET to have this arranged.

Posted in: Home Phone Help